Appointment control
Documented appointment authority, supplier evidence, reporting discipline, and post-call review.
Compliance and HSSE
QHSE and sanctions controls for port-call work.
Adria Cargo applies documented quality, environmental, safety, sanctions, and document-control requirements across appointed agents and supplier interactions.
Environmental records
Waste disposal records, MARPOL-related service evidence, and local environmental compliance.
Port-call safety
Escalation for unsafe access, cargo incidents, terminal restrictions, and crew welfare concerns.
Agent compliance expectations
Appointed agents are expected to maintain clear authority, compliant payments, accurate records, and immediate escalation of material issues.
Before appointment
- Confirm the agent has authority to operate at the nominated port.
- Declare conflicts of interest and any sanctions concern.
- Provide bank details and tax treatment for PDA remittance.
- Confirm emergency contact coverage outside office hours.
During the call
- Report incidents, delays, cargo discrepancies, and cost variances immediately.
- Do not order optional services without principal approval unless safety requires it.
- Keep signed documents, receipts, and supplier invoices under the voyage reference.
- Escalate authority detentions, terminal disputes, and crew welfare matters.